Question 1

What is Helprism?

Accepted Answer

Helprism is help-center SaaS for software teams. It lets you create a branded, searchable, AI-powered help center in minutes — with a block editor, AI answer bot, in-product widget, custom domain, multi-language support, REST API, and MCP server.

Question 2

How long does it take to set up a help center with Helprism?

Accepted Answer

Most customers go live in under an hour. The AI Onboarding Wizard generates a complete first draft of categories and articles from your existing website or docs in about 60 seconds.

Question 3

Does Helprism offer a free plan?

Accepted Answer

Yes. The Free plan includes 1 user, 10 articles, and 3 categories with keyword search and AI writing tools. No credit card required.

Question 4

Can I connect my own domain?

Accepted Answer

Yes, on the Pro plan ($49/month) and above. SSL is automatic via Vercel.

Question 5

Does Helprism support multiple languages?

Accepted Answer

Yes, on the Pro plan and above. One click translates articles, categories, hero copy, navigation links, and SEO metadata into any supported language.

Question 6

Is there a REST API?

Accepted Answer

Yes. The full REST API and an MCP server for Claude Code, Cursor, and Windsurf are available on the Business plan ($99/month).

Question 7

How does the AI answer bot work?

Accepted Answer

The AI Answer Bot reads only your published articles — it does not hallucinate from a generic knowledge base. Every answer cites the source articles it used.

Question 8

Can I migrate from Intercom Articles, Zendesk Guide, or GitBook?

Accepted Answer

Yes. Paste your existing help-center URL into the AI Onboarding Wizard and Helprism will read your articles, re-structure them, and produce a clean draft. Manual import via the REST API is also available.

Question 9

Is Helprism SEO-friendly?

Accepted Answer

Yes. Every page is server-side pre-rendered with per-page title, meta description, Open Graph and Twitter Card metadata, canonical URL, and JSON-LD structured data including Article, BreadcrumbList, FAQPage, and HowTo where applicable. A dynamic sitemap is generated per workspace.

Question 10

Who is Helprism for?

Accepted Answer

SaaS, fintech, e-commerce, and developer-tools companies that want a beautiful, fast, low-maintenance help center without dedicating a documentation engineer. Teams from 1 to ~100 people are the sweet spot.